Frequently Asked Questions
Frequently Asked Questions
There are many benefits to homeowners who utilize a pooper scooper service to clean up after their pets. We have created an article to help guide you in the benefits.
Most of our customers prefer service once or twice a week. Other service schedules are available; if you would like to know more about service more often than that, please email us at ted@hairyhoudini.net.
Yes. Since employees are not allowed to climb or jump over fences.
Dogs keep doing their business all winter long. Keeping up your yard will help create a healthier environment for your family and pet. We’ll work in most weather, but snow or very cold weather can stop us. Our company will usually work in the rain. A very heavy rainfall may stop us, though. We will most often be able to make up the work later that week.
In most cases, yes. We get along well with dogs; however, there are some cases when a dog will not let our worker into the yard. If you know that your dog is not good with strangers, or it becomes apparent that your dog will not allow us to clean the yard, then we ask that you restrain or confine the dog. If the Dog will not allow us to clean the yard, You will be charged for the scheduled call. We will not take unnecessary risks with your dog or our employees.
We do not work on the following days:
1) New Year’s Day
2) Memorial Day
3) Independence Day
4) Labor Day
5) Thanksgiving Day
6) Christmas Day
We do our best to anticipate these holidays and reschedule the scoop day to either the day before or the day after the holiday.
We accept MasterCard, Visa, Discover and American Express credit cards. Your card will be billed at the beginning of each month. At the time of booking, to reserve your spot in our schedule, we will run your card for the first bucket, ($50), which will then be applied towards the initial cleanup. Any additional charges in your initial clean up will be billed after service is provided.
We do not require contracts for our residential clients, there is no minimum service period, and there is a 3 day notice required to cancel service. Commercial clients are contracted.
Yes, there is a first time clean-up fee if there has been more than one week of accumulation in your yard on our first visit.
Yes! We do accept commercial contracts!
Ready To Enjoy Your Yard, Without The Dirty Work?